FAQ

Here are a few questions that we have answered for you, and if there is still uncertainty about your question, please get in contact with us. 

1. What is Pause Apparel’s return policy?  
At Pause Apparel, we want you to love your purchase! If you’re not completely satisfied, you can return unused items within 3days of receipt for a full refund or exchange. Please ensure items are unworn, unwashed, and in their original packaging. For complete details, visit our Returns & Exchanges page.

2. How can I track my order?  
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier’s website. If you have any questions about your order, feel free to contact our customer service team.We use the courier guy to deliver 

3. Do you offer international shipping?  
Not at this stage, but for more information please email hello@pause-apparel.com

4. What sizes do you offer?  
Pause Apparel offers a wide range of sizes to accommodate all body types. Please refer to our Size Guide on the product pages for detailed measurements. If you’re unsure about which size to choose, our customer service team is happy to assist you. Email hello@pause-apparel.com

5. How can I contact customer support?  
You can reach our customer support team via email at hello@pause-apparel.com (support@pauseapparel.com) or through our Contact Us page. We strive to respond to all inquiries within 24 hours.